Terms and Conditions
Welcome to PersonalSelfDefenseWeapons.com. Here, you’ll find our terms and conditions, company policies, and essential customer service information for purchasing self-defense, home safety, or other products available on our website. By using this site and placing an order, you agree to adhere to these terms.
Accepted Payment Methods:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Personal Checks: Orders paid by personal check will be held for five business days to clear before processing.
- Money Orders: Money orders are held for one business day upon receipt before processing.
Credit card payments are processed immediately during checkout, while check or money order payments are processed upon receipt. Your email receipt will provide instructions on completing these payments.
Purchase Orders
We may accept purchase orders at our discretion. To inquire, please contact our office at 302-525-2385 for guidance on submitting a purchase order, product availability, and net terms.
Sales Tax
Sales tax will be collected for orders shipped to Florida based on the current rate, which will be shown at checkout. No sales tax is collected for orders shipped outside Florida.
Customer Agreement
By placing an order with us, you acknowledge and agree to our terms, including all policies related to shipping, returns, privacy, and disclaimers. Your order confirms that you have entered into a legal e-commerce agreement with PersonalSelfDefenseWeapons.com, and we reserve the right to cancel any order that does not comply with our policies.
Product Disclaimer
It is your responsibility to understand and comply with all local, state, and federal regulations regarding the ownership, possession, or use of self-defense products in your area. By placing an order, you confirm that you are at least 18 years old and agree to hold PersonalSelfDefenseWeapons.com harmless from any legal claims resulting from your purchase or use of our products.
Backorders
If an item is out of stock, this will typically be indicated on the product page. In such cases, the available items in your order will ship first, with the out-of-stock items sent as soon as they are restocked. If an unexpected backorder occurs, we will contact you via email with an estimated arrival date. For express orders, a customer service representative will reach out by phone if you provided a valid contact number. If the item is not expected to be restocked promptly, we will give you the option to keep the item on backorder or to cancel it for a full refund.
Company Policies
Shipping Restrictions: Ensure there are no legal restrictions on receiving our products in your location.
Shipping Policy: For details on where we ship, shipping rates, and delivery timelines, view our full Shipping Policy.
Return Policy: We offer a 30-day money-back guarantee. Read our Return Policy for more information.
Privacy Policy: We value your privacy. Please review our Privacy Policy for further details on how we protect your information.
Contact Us
For any questions or additional information, please don’t hesitate to Contact Us. Our team is here to assist you!